The process

From your first photo to getting paid

Selling a LEGO® collection shouldn't involve guessing what happens next. Here's the whole process, from sending us a few photos to receiving your final payment.

There's no obligation to sell until you accept an offer, and if anything changes after we physically check a collection, we'll show you exactly what changed and why.

1

Tell us what you have

Start by submitting your collection online.

Send us a few clear photos, up to 50 per submission, and tell us roughly what's there. Phone photos are fine, and they're automatically reduced in size before upload.

Set numbers are helpful if you know them, but you don't need to identify, sort or count everything yourself.

For loose LEGO®, an approximate weight is enough. Bathroom or kitchen scales are fine.

You can also tell us what you're hoping to get for the collection, or simply ask us to make you an offer.

You don't send us anything at this stage.

2

We prepare your Initial Evaluation & Offer

We review your photos and collection details, identify the sets and minifigures we can see, and check current market values.

Used sets are valued using our normal BrickLink pricing method, loose or incomplete LEGO® is estimated by weight, and notable minifigures are valued separately.

Within around 3 to 5 business days, we'll email you a private link to your Initial Evaluation & Offer.

It shows what we've identified, the values we've used, and what we're offering based on the information available so far.

This is the amount we expect to pay if the collection arrives substantially as described.

You can accept it, decline it, or ask us a question. There's no obligation.

3

Choose how to get it to us

If you accept the Initial Evaluation & Offer, we'll arrange the handover with you.

If you're in Perth

You can arrange to drop the collection off in Morley, or we may be able to organise pickup within the Perth area.

We'll confirm the details with you before anything changes hands.

If you're elsewhere in Australia

You can post the collection to us.

We can provide an Australia Post shipping label using our MyPost Business account, giving you access to our discounted business postage rate rather than the standard counter price.

We'll show you the postage cost before anything is booked. If you're happy to proceed, it can simply be deducted from your final payment.

Your parcel will travel with tracking, and extra cover can be arranged where appropriate for higher-value collections.

You'll be able to follow the tracking just like any other parcel.

4

Optional advance payment for posted collections

For eligible posted collections, we can make an advance payment of up to 25% of the Initial Evaluation & Offer once tracking confirms the parcel has been lodged.

The exact advance amount will be shown and agreed with you beforehand.

This isn't the final settlement. The remaining balance is paid after the collection arrives and we complete the physical verification.

For collections where the contents or value can't be reliably confirmed from photos alone, payment will be made after arrival instead.

5

We record the parcel arriving

Every posted collection goes through the same arrival process.

Before opening it, we start a short intake video showing:

  • the parcel as it arrived
  • the shipping label and external condition
  • the parcel being opened
  • the contents as received
  • the weight of loose LEGO®
  • any significant differences from the original submission

This gives both of us a clear record of exactly what arrived.

The video forms part of your final evaluation and is available through your private collection page for 30 days.

6

We physically check the collection

This is where we confirm the initial evaluation.

For loose LEGO®, we weigh the genuine LEGO® itself. Packaging, containers, non-LEGO pieces and excluded damaged items aren't counted towards the payable weight.

For sets, we check condition and completeness against what was submitted. We also verify notable minifigures and other higher-value items included in the initial evaluation.

A little variation is normal. We're not going to reduce an offer because your bathroom scales were slightly different from ours or because we found a stray Mega Bloks piece at the bottom of a tub.

We're looking for material differences, things that genuinely affect the value of the collection.

These might include:

  • substantially less LEGO® than estimated
  • significant quantities of non-LEGO pieces
  • valuable minifigures that aren't present
  • sets described as complete with substantial parts missing
  • counterfeit parts or minifigures
  • significant damage that wasn't visible or disclosed
  • mould, water damage or heavy smoke contamination
7

You receive your Final Evaluation

Physical verification usually takes 5 to 14 days after we receive the collection, depending on its size and complexity.

When it's finished, your private page is updated with your Final Evaluation.

You'll be able to see:

  • what we received
  • verified weights
  • the sets and minifigures identified
  • condition and completeness
  • the market values used
  • the percentage applied to each set
  • any exclusions or adjustments
  • postage or other agreed deductions
  • any advance payment already made
  • the final amount payable
  • your intake and verification video

If the collection arrived substantially as submitted, the original offer stands.

If something material changed the value, we'll show you what changed, why it changed, and the evidence used to make the adjustment.

No unexplained deductions.

8

Final payment

Once the Final Evaluation is confirmed, we arrange payment of the remaining balance to your nominated bank account.

If you received an advance payment, that amount and any agreed postage cost are simply reconciled against the final total.

Your Final Evaluation gives you a complete written record of how the final payment was calculated.